Introduction
This Privacy Policy explains how Incoming Success SRL ("we", "us", "our"), the operator of Niche Agency Launch, collects, uses, and protects the personal information you provide when joining our community, programmes, or challenges through GoHighLevel.
We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and applicable Romanian data protection law. By signing up to our community or programmes, you acknowledge that you have read and understood this Privacy Policy.
Who We Are
The data controller responsible for your personal information is:
What Personal Data We Collect
When you sign up to our community or programmes through GoHighLevel, we collect only the following personal data:
- Email address — used to send you community updates, programme information, and marketing communications related to growing your agency.
- Name (if provided) — used to personalise our communications with you.
We do not sell, rent, or trade your personal data to any third parties for their own marketing purposes.
How We Collect Your Data
We collect your personal data exclusively through our sign-up forms hosted on GoHighLevel. These forms are used when you:
- Join the Niche Agency Launch free community
- Register for The 30-Day Challenge (free or paid)
- Sign up for the Niche Agency Scale Program coaching
- Express interest in any other programmes or challenges we offer
At the point of sign-up, you are presented with a clear consent checkbox confirming your agreement to receive marketing communications from us. This consent is recorded and stored.
Legal Basis for Processing Your Data
We process your personal data on the following legal bases under GDPR:
How We Use Your Personal Data
We use your email address and name for the following purposes only:
- To send you access details and onboarding information for the community or programme you signed up for
- To send you marketing emails about our community, programmes, challenges, resources, and content related to growing your niche agency
- To inform you of new offers, launches, or updates from Niche Agency Launch
- To send you educational content, tips, and strategies relevant to building a successful agency
We do not use your data for automated decision-making or profiling in ways that produce legal or similarly significant effects on you.
Third-Party Platforms
We use GoHighLevel as our community platform, CRM, and email marketing tool. GoHighLevel processes your personal data on our behalf as a data processor, operating in compliance with applicable data protection laws.
GoHighLevel's Privacy Policy: gohighlevel.com/privacy-policy
We may also use the following tools to support our operations:
- Google Workspace (Gmail) — for direct email communication and enquiries
We ensure that any third-party tools we use handle your data in compliance with GDPR and only process your data on our documented instructions.
Your Rights Under GDPR
As a data subject, you have the following rights regarding your personal data:
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
How to Unsubscribe
Every marketing email we send contains a clear and accessible unsubscribe link at the bottom. Clicking it will remove you from our marketing list promptly.
You may also request removal by emailing us at [email protected] with the subject line "Unsubscribe".
How Long We Keep Your Data
We retain your personal data for as long as you remain a member of our community or are enrolled in one of our programmes. If you unsubscribe or request deletion, we will remove your data from our active systems within 30 days.
We may retain certain data for longer periods where required by law — for example, financial records for accounting and tax compliance purposes under Romanian law.
Data Security
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration.
Our data is stored within GoHighLevel's secure infrastructure, which employs industry-standard security practices including encryption in transit and at rest.
However, no method of transmission or storage is 100% secure. While we strive to protect your data using commercially acceptable means, we cannot guarantee absolute security.
International Data Transfers
GoHighLevel is a US-based platform. When you submit your data through our sign-up forms, it may be transferred to and stored on servers located outside the European Economic Area (EEA).
GoHighLevel complies with applicable data transfer requirements — including Standard Contractual Clauses — to ensure your data receives an adequate level of protection consistent with GDPR requirements.
Complaints
If you believe we have not handled your personal data correctly, you have the right to lodge a complaint with the Romanian supervisory authority:
We would, however, appreciate the opportunity to resolve your concerns directly before you contact the authority. Please reach out to us first at [email protected].
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the effective date at the top of this document and, where appropriate, notify you by email.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
For any questions, requests, or concerns regarding this Privacy Policy or the way we handle your personal data, please contact us: